Money & Pension Service

I worked an as editor, writer, content strategist, content designer and in production at the Money & Pension Service, part of UK Government’s Department of Work and Pensions.

Core content optimisation work, within GOV.UK publishing standards, co-ordinating, accessibility, prioritising and planning to ensure delivery against the content development roadmap using content design approaches, A/B testing and user testing.

I worked with strategy partners, SMEs and external stakeholders as part of an agile multi-disciplinary team with internal and external contributors.

I produced training videos to mentor other editors, writers and stakeholders.

I also wrote raft of blogs to illustrate the organisation's style for new writers.